Terms of Use

TERMS OF USE - COLORCARDS2GO, INC.

BUSINESS CARDS:

1. SATISFACTION GUARANTEE:
Color Cards 2 Go, Inc. guarantees the quality of its business cards. If you are not 100% satisfied with the quality of your purchase from us, simply contact our customer service team within 14 days from the date you receive the order (or the date it was scheduled to arrive) and we will issue you are return authorization number and instructions on how to return the cards. We will then refund your money or reprint the item in question, excluding shipping, processing and handling charges. Color Cards 2 Go, Inc. takes great pride in producing a high quality product. Our commitment is to customer satisfaction. However, certain circumstances are beyond our control and are not covered by the above stated guarantee.

We are not responsible for the following errors made by the customer:

  1. Grammatical, spelling or punctuation errors made by the customer.
  2. Inferior quality or low resolution of uploaded images.
  3. Design errors input by the customer onto the printed design.
  4. Font sizes which are too large and allow the print to exceed the printed area.
  5. Font sizes which are too small and cannot be read clearly.
  6. Errors in user related options such as product type, quantity and finish.
  7. Ink color selections.
  8. Damage to the products which happen after delivery to customer.

Please review your designs carefully and correct any mistakes prior to placing your order.

Everything is automated in an effort to keep down our cost and to pass the substantial savings to you, our customers. In order to do this, Color Cards 2 Go does not proof documents approved by its customers prior to printing. As a general rule, we are not able to make changes to the card design once you have approved and submitted the order.

2. AVAILABILITY:
At Color Cards 2 Go, we try to make the website available 24 hours a day, 7 days . week. However, there will be occasions when the service is down for repair, upgrades, maintenance or due to failure of telecommunications links and equipment or other reasons beyond our control. You agree that we will not be liable to you for any suspension of service.

3. STANDARDS:
Color Cards 2 Go reserves the right to refuse to print any item which we feel is not in good taste or of a pornographic content. Among our templates are designs and logos for various government agencies’. We reserve the right to request documentation from the customer verifying they actually work for the agency in question. If documentation is not supplied we can refuse to print. In the above circumstances the customer’s money will be refunded minus any processing costs and handling fees which we have incurred.

4. USE OF OUR GRAPHICS:
The graphics available in the design software for business cards, postcards, and all other products are the property of Color Cards 2 Go., Inc. or the copyrighted protected property of parties from whom ColorCards2go.com has licensed such property. It is strictly prohibited to use these images except on products purchased from Colorcards2go.com.

5. QUOTATIONS AND PRICING:
Published prices are subject to change without notice and the selling prices will be adjusted to reflect the current Color Cards 2 Go, Inc. selling price. Written quo- tations will be honored for 30 days from the date of the quotation.

6. ORDER CANCELLATIONS:
No order may be cancelled after authorization and acceptance except upon terms that will compensate Color Cards 2 Go, Inc. for work completed and charges incurred.

7. DAMAGE IN SHIPPING:
If your cards are damaged in shipping please notate that on the delivery receipt prior to accepting delivery. Please notify our customer service representatives at 1-866-692-4922. Do not throw the original packing or cards away. Our customer service representative will give you instructions on how to return the cards.

8. INDEMNIFICATION:
The customer affirms ownership or publication rights to all artwork, photo’s and other materials submitted for printing and agrees to indemnify and hold harmless Color Cards 2 Go, Inc. (ColorCards2Go.com) from any and all loss, costs, expense and damage on account of any and all manner of claims, demands, actions and proceedings that may be instituted against Color Cards 2 Go, Inc. (Color Cards2Go.com) on grounds that printing violates any copyright or propriety right of any person, or that it contains any manner that is libelous or scandalous, or invades any person’s right to privacy,except to the extent that Color Cards 2 Go, Inc. contributed to the matter. The customer agrees to, at the customer’s expense, promptly defend and continue the defense of any such claim, demand, action or proceedings, that may be brought against Color Cards 2 Go, Inc. provided that Color Cards 2 Go, Inc. shall promptly notify the customer with respect thereto.

9.SHIPMENTS OUTSIDE OF THE U.S.
If an order is shipped across the U. S. Border and there is a customs duty imposed on the order then the customer (purchaser) is responsible for the payment of the duty. This fee will be charged in addition to the cost of the business cards and the postage fee. The amount of the duty will be added to the customers’ credit card total.


 

BUSINESS CARD HOLDERS & LITERATURE DISPLAYS:

1. ONE YEAR GUARANTEE:
Under normal indoor use, ColorCards2Go, Inc. guarantees all of its business card holders to be free of defects in materials and/or workmanship for a period of 12 months from the date of purchase. Just call us for a return authorization number to return the item prepaid UPS, Priority Mail or truck line and the defective item will be repaired or replaced free of charge at our discretion

2. SHIPPING AND HANDLING:
Most of our orders are shipped either UPS, Priority Mail or by truck lines, and can only be delivered to a street address. DO NOT USE A POST OFFICE BOX AS A SHIPPING ADDRESS. Use only a street address. Be sure to list a unit or suite number if applicable. If the products are to be shipped across the US border the purchaser will be responsible for the duty charged. That fee will be in addition to regular postage and handling fees and will be charged to the customers’ account.

3. RETURNS AND EXCHANGES:
After your order arrives, if you are dissatisfied for any reason, please call our customer service number at 1-866-692-4922 and request a return/exchange authorization number. Have the packing slip with your order number ready so that we can serve you faster. All returns/exchange items must be returned within 30 days of shipping. Items returned must be in resalable condition, and shipped prepaid. A 20% restocking fee will be applied to all returned orders. Customers will incur the shipping costs on exchanged/or returned orders. If there is a duty charged to ship across the US border, that duty is the responsibility of the purchaser. We are sorry but we cannot accept returns or exchanges on special orders or colors.

4. DAMAGES:

  • Claims are filed by, and are the responsibility of, the shipper.
    It is the purchaser’s responsibility to note any damage or possible damage on the
    delivery receipt before accepting delivery.
  • It is the purchaser’s responsibility to contact the shipper within 48 hours to report
    damages.
  • The purchaser must hold the package until the carrier picks up and/or inspects the
    damaged product. Do Not throw away the original packing materials.
  • A replacement order cannot be shipped until a claim has been filed with the carrier.
    In the event that the order was shipped via truck and the delivery receipt was not signed for and cleared by the customer, a replacement order will not be shipped until the claim has been finalized. If a replacement order is need before that time a credit card will be needed to ship that order out. Once the claim has been resolved, and pending the results, a credit will be issued to the original invoice.
  • Failure to do any of the above may invalidate the claim.


5. CREDIT CARDS & PURCHASE ORDERS:
We are happy to honor your, VISA, MasterCard, American Express and Discover cards. If you wish to use a purchase order number or a company check please call us at 1-866-692-4922 to place your order. We will be happy to bill your company if you complete a credit application and are satisfactorily rated in Dun & Bradstreet. The minimum credit bill is $250.00. WE may grant Net 30 days terms after reviewing your completed credit application. By placing your order with ColorCards2Go, Inc., under these terms, you agree to pay our reasonable attorney or collection fees incurred for the collection of any past due balance on your account.

6. SALES TAX:
We are required to collect a 6.5% Florida State Sales Tax for orders placed or shipped within the state of Florida. The only exception would be is if your company or organization is a non-profit. We would then need a copy of your resale certificate. Please fax these items to us at 386-767-8702.

7. RETURNED CHECKS:
Any checks submitted for payment of our invoice(s) which are returned for insufficient funds will result in a charge of $50.00 to the entity to which we issued the subject invoice(s).

8. DELIVERY TIME:
We keep a large quantity of materials in stock to assure prompt shipment of your merchandise. Occasionally, we must order material to replenish stock, or to fill special colors. Generally, most items are shipped in a few days, and special orders are usually shipped within 1 to 2 weeks.

 
 

ADVERTISING & PROMOTIONAL SPECIALTIES:



1. QUOTATIONS AND PRICING:
Published prices are subject to change without notice and the selling price will be adjusted to reflect the current vendor selling price. Written quotations will be honored for 30-days from the date of the written quotation.

2. CANCELLATION AND CHANGE FEES:

You may cancel your order anytime before the production process and ColorCards2Go, Inc. will issue a refund. Once an order is placed and we begin working on artwork or the proofs then the production process has begun. In the event of cancellation or change, all orders that have begun the production process will be charged a minimum of $50.00 or actual charges incurred to cover order processing and art preparation expenses. These expenses may include but are not limited to, set up fees, graphic’s charges, art digitizing, cost of items produced, shipping fees and restocking fees. Once you have approved your art proof and the order is sent to the manufacturer then ColorCards2Go, Inc. cannot guarantee that an order can be changed or cancelled. It is your responsibility to carefully review and approve all art work. You will be required to sign off on the art proof prior to the order being placed.

3. RETURN POLICY:
Except in the case of manufacturing defects, we are unable to accept returns on personalized items. Please check your order for defects immediately upon delivery. There are absolutely no returns after 14 days from the receipt of orders.  In the event you receive a damaged or defective order (defects unrelated to print) please call our customer service department at 1-866-692-4922 and we will help you resolve the issue. Please keep all damaged merchandise and the boxes in which they were delivered. No merchandise will be accepted without a Return Authorization Number (RA #). Defective products or apparel will be replaced as soon as possible upon return to us.

We will not accept returns on merchandise that is delivered as ordered and is free from defects. We are not responsible for: 1. Grammatical, spelling, or punctuation errors made by the customer. 2. Inferior quality or low resolution images supplied by the customer.

4. PAYMENTS AND TERMS:

We accept VISA, MasterCard, American Express and Discover charge cards. All orders placed through our automated order site are payable in full in advance by charge card at the time the order is placed. We also offer credit terms for businesses upon credit approval. Please contact our customer service representative or your account executive for a credit application. Credit approval is solely at the discretion of ColorCards2Go, Inc. Credit terms are available for most government entities and educational institutions. There is a 50% deposit requirement at the time the order is placed (with the exception of internet orders which are payable in full). All invoices are due upon receipt unless agreed in writing. A service charge of 1.5% per month will be assessed on all balances 30 days past due. If the past due account is turned over to a collection agency or an attorney and reasonable fees are incurred then the customer agrees to be responsible for these charges.
 
5. COPYRIGHTS AND TRADEMARKS:

The customer affirms ownership or publication rights of all logos, artwork, photo’s and other materials submitted for imprinting or embroidery and agrees to indemnify and hold harmless ColorCards2Go, Inc.(ColorCards2Go.com) from any and all loss, costs, expense and damage on account of any and all manner of claims, demands, actions, and proceeding that may be instituted against ColorCards2Go, Inc. (ColorCards2Go.com) on grounds that printing violates any copyright or property right of any person, or that it contains any material that is libelous, scandalous, or invades any right to privacy. The customer agrees to, at the customers expense, promptly defend, and continue defense of any such claim, demand, action, proceedings, that may be brought against ColorCards2Go, Inc (ColorCards2Go.com). ColorCards2Go, Inc. reascends the right to refuse to print material which we consider to be inappropriate or immoral.
 
6. STATE SALES TAX:
All orders placed from inside the State of Florida or delivered in the State of Florida will be charged state sales tax.

7. WARRANTIES:
All items covered by outside manufacturer’s warranty are to be returned directly to the manufacturer and not to ColorCards2Go. Inc.

8. FREIGHT CHARGES, POSTAGE AND SHIPMENTS OUTSIDE OF THE UNITED STATES:
All orders will be shipped UPS or freight and the fees will be charged to the customer. If a customer prefers to use their own shipping account they must notify ColorCards2Go, Inc. at the time the order is placed. If an order is shipped across U. S. borders and there is a customs duty imposed on the order, then the purchaser (customer) is responsible for the payment of the duty. This fee will be charged in addition to the merchandise ordered and the shipping charged. The amount of the duty will be added to the customer’s credit card total or invoice.

All shipments must go to a street address. They cannot go to a post office box. 


All prices are subject to change without notice.
If you have any questions give us a call at 1-866-692-4922.

 

Have Questions? Call 1.866.692.4922
Business Card Holders & Business Cards